Online consultation • Helping pet owners connect with Australian vets within minutes.
Australians worrying about their pets’ condition can reach out to board-certified veterinarians (with at least 10 years of experience) via video call, phone call, or text messaging through Vetchat. Available from 6am to midnight AEST/AEDT, the online vet service aims to deliver on three things: expert advice, actionable treatment, and ongoing care, so pet parents can responsibly care for their animals at home.
How much does it cost?
VetChat offers one-time email consults for 10 AUD. Their chat consults are capped at 39.95 AUD, and their video consults are capped at 79.95 AUD. Their 12-month ongoing care package is broken down into 6 video or text chats for 199.95 AUD. There’s also a money-back guarantee for customers not satisfied with the service.
How does it help me right now?
The online service eliminates the need for pet owners to visit their vet or go to a vet emergency clinic, therefore reducing exposure to other people. A quick text or chat also saves time, effort, and money for pets who can be treated at home.
During the COVID-19 lockdown, Vetchat is offering Australians special video and text services at a reduced fee of 10 AUD between 9am to 8pm AEST/AEDT. It is available for seven days a week until the 31st of May, 2020.
Who is behind it?
Dr. Claire Jenkins, BVSc (Hons), MANZCVS (SAM), a small animal veterinarian in the UK and Australia. She founded Vetcare in 2016 by forming a team of vets she has the greatest respect for. Their shared focus is early intervention, actionable answers, and peace of mind for their clients.
How can I schedule an appointment?
You can book an appointment through their website.